Services

"We believe that truly integrated products and services result in the most efficient medical billing process."

That’s why our comprehensive billing service includes everything you need to maximize your billing dollars.

• Management of all billing and collection operations

• Charge audit/Coding expertise

• Electronic claims and statement filing

• Controlled management of accounts receivable, through benchmarking and managing to thresholds

• Payment posting and follow-up on all denials

• Extensive reports customized to meet the client’s needs

Front End Process   |   Charge Posting   |   End posting   |   Denial Management  |   Accounts Receivable Follow Up

FRONT-END Process:

• Education for your staff provided to ensure appropriate coding and capture of patient demographics including insurance information
• Electronic transfer of information to eliminate duplicate data entry and reduce errors
• Access to billing system to view patient balances and other data that will assist your front office staff

CHARGE Posting:

• Coding audits completed prior to claim submission, reducing denials
• Timely and consistent filing of claims
• Electronic submissions and error checking
• Audit controls to ensure all charges are captured

END Posting:

• Diligent review of reimbursement by carrier to minimize contractual write-offs

• Submissions and crossovers for secondary claims

• Timely payment posting for immediate reporting

• Handle all billing correspondence

DENIAL Management:

• Extensive effort placed on the re-filing of denials and appeals –we don’t get paid unless you do!
• Track denials by type and communicate trends to your front office staff

ACCOUNTS RECEIVABLE Follow-up:

• Attentive follow-up efforts for all insurance claims to maintain the lowest possible AR balances – no claim goes untouched

• Electronic submissions of patient statements

• Soft collection efforts on patient balances offering payment plans, payment by credit card, and any other means to collect the patient balance

• Work with front office staff to implement better collection methods at the time of service